Shipping policy
Please review our shipping policy before placing an order with R32 Motorsports. This policy applies to physical products purchased through our website.
Orders are processed as quickly as possible after payment has been received. Processing times may vary depending on product availability, order volume, supplier timelines, and business workload.
Shipping times may vary depending on the item ordered, shipping carrier, destination, and availability. Once your order has shipped, tracking information will be provided when available.
Remote tuning calibrations and digital tuning services are delivered electronically and do not require physical shipping.
Customers are responsible for emailing all required tuning information, including order number, vehicle information, current modifications, VIN, HP Tuners/ECU device information, tune files, and datalogs when requested.
Shipping charges are calculated at checkout when applicable. Costs may vary depending on item size, weight, destination, and selected shipping method.
R32 Motorsports is not responsible for shipping delays caused by carriers, weather, holidays, incorrect addresses, supplier delays, customs, or other circumstances outside of our control.
Customers are responsible for providing accurate shipping information at checkout. R32 Motorsports is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If your package is lost or damaged during transit, please contact the shipping carrier directly to begin a claim. You may also contact us and we will assist where possible.
For shipping questions or order updates, please contact us:
Email:
r32motorsports@gmail.com